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Hurricanes Irma and Harvey: Managing Burdensome Resources

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By Allison G.S. Knox
Contributor, EDM Digest

For many citizens, the thought of losing every possession, one’s home, family members or beloved family pets would be an immeasurably devastating loss. That scenario is often the terrible reality that often comes with serious, large-scale emergencies such as floods, fires, and hurricanes. Citizens want to help to somehow relieve some of the stress associated with such terrible circumstances.

During a disaster locations often receive too many supplies, and in other cases, caring individuals show up to a scene wanting to help. As we know all too well, resources are desperately needed to help manage a disaster, but not in the terms that many citizens feel would be helpful.  Instead, these extra resources create logistical burdens complicating the effective management of a disaster.

The recent hurricanes in Texas and Florida showed numerous ways that citizens were (unfortunately) not helpful with donations – but, emergency managers throughout the country in a collaborative effort did a nice job working through the situation to keep donations to a minimum.  Just like so many other things in emergency management, it is important for [link url=”https://amuedge.com/harvey-interagency-collaboration/” title=”considerable collaboration”] on all emergency management topics.

Donate Money, Not Items After Hurricanes Strike

Emergency managers did a nice job educating the public through multiple outlets that sending actual items to a disaster scene can be difficult to manage logistically.  [link url=”http://www.npr.org/2017/08/29/546866561/responding-to-harvey-will-be-long-term-issue-plan-cash-donations-to-matc” title=”One article by NPR”] stated that people should donate cash rather than items. Many citizens don’t follow emergency management news, so using the media to send out messages like this to the general public was particularly helpful in helping to manage the large amount of goods citizens would feel compelled to send to a disaster scene.

Virginia Department of Health, Office of Emergency Medical Services

Understanding that many Emergency Medical Technicians and Paramedics would want to immediately go to a disaster scene to help because they are trained in emergency medicine, [link url=”http://www.vdh.virginia.gov/emergency-medical-services/” title=”the office of Emergency Medical Services in the Department of Health in the State of Virginia”] e-mailed providers asking them to not self-deploy. In doing so, they kept a lot of well-meaning people away from the scene helping to manage the situation.

Social Media

Numerous photos were posted on social media sites showing the realities of donating products to a scene and how wasteful and burdensome it can be. The images helped to educate the public on just how detrimental extra resources can be to managing a disaster scene.

It can be very difficult to control the mass public, especially when a disaster as significant as Hurricane Irma or Hurricane Harvey happens. It does, however, become particularly important to help manage a situation.

Ultimately, emergency managers throughout the country did a very good job working to alleviate some of the burdensome donations that individuals would want to donate.

Allison G.S. Knox

Allison G. S. Knox teaches in the fire science and emergency management departments at the University. Focusing on emergency management and emergency medical services policy, she often writes and advocates about these issues. Allison works as an Intermittent Emergency Management Specialist in the Administration for Strategic Preparedness and Response. She also serves as the At-Large Director of the National Association of Emergency Medical Technicians, Chancellor of the Southeast Region on the Board of Trustees with Pi Gamma Mu International Honor Society in Social Sciences, chair of Pi Gamma Mu’s Leadership Development Program and Assistant Editor for the International Journal of Paramedicine. Prior to teaching, Allison worked for a member of Congress in Washington, D.C. and in a Level One trauma center emergency department. She is an emergency medical technician and holds five master’s degrees.

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