AMU Emergency Management Opinion Original Public Safety

Changing EMS Leadership Sends a Powerful Public Message

By Allison G. S. Knox
Contributor, EDM Digest

Political scandals have a seriously detrimental effect on the public opinion of a federal agency. It’s often politically embarrassing when an agency at the local, state or federal level of government makes serious mistakes that the general public deems to be unacceptable.

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When the scandal is severe enough, the political answer is often to change the leadership. For example, a recent article published by Emergency Management highlights that Hurricane Irma was mismanaged, and one of the results was to remove the emergency manager.

The article also included a number of things having to do with preparedness, which will likely tighten emergency management efforts in the future. This came from incidents that were documented in the Hurricane Irma after-action reports.

Changing people in leadership positions is the usual answer to fix a public relations problem. But does it really help the situation? Does correction occur to the mismanagement of the organization or the event that took place?

Administrative Changes Are Politically Charged

When a scandal happens and it’s serious enough, the general public may call for an individual to resign. Those who are in elected positions will often ask for that person’s resignation, too.

Scandals such as these include:

At the core of these incidents stem administrative failures that exposes a serious problem in federal agency management. This problem, however, is not isolated to federal agencies, but is seen at all levels of government and the private sector.

In a Journey of Policy Analysis and Management article, J. Patrick Dobel argues that resignation is a “critical ethical decision for individuals.” At the core of this argument, however, it is clear that if elected officials do nothing in the wake of a political scandal, they send the general public the message that they don’t care.

Merely Moving in New Leaders Won’t Always Fix Administrative Problems

Leaders undoubtedly have an impact on the overall organization and the enforcement of policies.  But administrative changes need to be accompanied by other alterations in the organization for positive policy changes and initiatives to truly take place. Just acquiring new leadership won’t be enough to make the appropriate changes needed.

Allison G.S. Knox

Allison G. S. Knox teaches in the fire science and emergency management departments at the University. Focusing on emergency management and emergency medical services policy, she often writes and advocates about these issues. Allison works as an Intermittent Emergency Management Specialist in the Administration for Strategic Preparedness and Response. She also serves as the At-Large Director of the National Association of Emergency Medical Technicians, Chancellor of the Southeast Region on the Board of Trustees with Pi Gamma Mu International Honor Society in Social Sciences, chair of Pi Gamma Mu’s Leadership Development Program and Assistant Editor for the International Journal of Paramedicine. Prior to teaching, Allison worked for a member of Congress in Washington, D.C. and in a Level One trauma center emergency department. She is an emergency medical technician and holds five master’s degrees.

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