If you do not have much experience using computers or the Internet, it is completely normal to need additional help while you are getting used to the online learning environment. You are not alone.
Before you hit the “send” button on that e-mail to the IT help desk, see if you can find solutions or discover new features on your own . Learning by doing is one of the most effective techniques many people use with technology. Whether you’re navigating a new laptop, a computer app you’re still not quite familiar with (Windows 2007 anyone?) or your online classroom, you’ll be surprised at how much you are able to teach yourself in a very short period of time.
– Online Learning Tips Staff